ISO 9001 (QMS)

qms1ISO 9001: 2008 standards replaced the previous ISO 9001: 2000 and its objective is to provide quality management systems that will be of real benefit to your organization to help manage your business effectively and put in place best practice methodology. ISO 9001 accreditation will give your organization the quality systems that will provide the foundation to better customer satisfaction, staff motivation and continual improvement. The ISO 9001 certificate is suitable for all sizes of organization and is well established around the world as an invaluable quality management system. It is suitable for organizations in all industry sectors and will help your organization to improve management processes to compete locally and/or globally.

The process encompasses the entire organization and requires senior management buy-in, it is not just a function of the Quality Department. To achieve ISO 9001 certification your organization needs to demonstrate that it can meet the regulatory requirements and apply the system effectively to be of real benefit to your customers.

Benefits of ISO 9001
An ISO 9001 certificate will provide maximum benefit to your organization if it approaches ISO 9001 implementation in a practical way. This will ensure that the quality management systems that are adopted work to improve the business and are not just a set of procedures that your employees will find hard to manage.

By adopting an approach that starts out to implement more efficient working practices and focuses on the business objectives of the organization, you will achieve a system that will help and support your staff, and improve customer satisfaction.

ISO 9001 certification is not just suitable for large organizations but also small businesses that will benefit from adopting efficient quality management systems that will save time and cost, improve efficiency and ultimately improve customer relationships. 

Some of the benefits to your organization:
•    Provides senior management with an efficient management process
•    Sets out areas of responsibility across the organization
•    Mandatory if you want to tender for some public sector work
•    Communicates a positive message to staff and customers
•    Identifies and encourages more efficient and time saving processes
•    Highlights deficiencies
•    Reduces your costs
•    Provides continuous assessment and improvement
•    Marketing opportunities

Some of the benefits to your customers:
•    Improved quality and service
•    Delivery on time
•    Right first time attitude
•    Fewer returned products and complaints
•    Independent audit demonstrates commitment to quality

ISO 9001 Steps to certification :

If you’re new to standards , don’t worry, it’s still a simple process.

1. Choose the standard
You’ll need a copy of the standard before you can start preparing for your application. You should read it and familiarize yourself with it.
2. Make contact
We're keen to deliver what you need, whatever stage you are at with Standard. Get in touch by email or phone and we'll identify the best services for you.
3. Meet your assessment team
We’ll assign you a Client Manager, who will be your main point of contact throughout the process – and beyond. They’ll have an excellent understanding of your business area and will support you as you move forward to the assessment and registration of your standard management system.
4. Consider presentation
Whether you want to implement a management system or increase your general awareness of the standard, our new range of awareness covers every aspect of the chosen international standard.
5. Review and assessment
We can do a desktop review of your existing management system against the standard to identify omissions or weaknesses that need resolving before formal assessment. Once these have been addressed, we’ll conduct a full on-site assessment.
6. Certification and beyond
Once the assessment has been successfully completed, we’ll help you to get a certificate of registration, clearly explaining the scope of your certification. This is valid for three years and your assessor will visit regularly to help you stay compliant and support the continual improvement of your systems.