Business Processes Management

BPM-pic1In our experience, a common pitfall of Business Processes Management (BPM) implementations is a lack of understanding of the business drivers. That’s where we can help. Our practitioners have the right blend of technology and effective business process experience to help you fully realize the benefits of process improvements. SINTRX provides significant value beyond the technology. We understand that BPM lies at the intersection between technology and process, and requires deeper business knowledge beyond system integration to succeed. In order to provide un-paralleled service, we reach out to our vast network of technology and process experts across industries in order to address your needs. SINTRX has a longstanding reputation as a trusted advisor to our clients. We have earned this over time and we appreciate how business processes work. Through process automation solutions, leveraging a combination of industry process and technology implementation experience, and our depth and breadth of expertise, we eliminate inefficiencies and identify areas to improve for our customers.
Our work accelerates the realization of business value from technology.

How we can Help

We bring deep industry experience with a comprehensive suite of business process management services to drive value from your transformation initiative.
Enterprise Process Governance
We assist our clients in assessing their current process maturity and develop an enterprise process architecture strategy and roadmap based on results. We deliver services that establish an overall process organization and governance framework to align process initiatives across the enterprise.
Business Process Modeling & Architecture
As a foundation of establishing a process centric organization, SINTRX helps clients establish a business process modeling and architecture framework The framework consists of standard practices for modeling and managing business processes as enterprise assets within a single repository that will enable collaboration and reuse. Furthermore, we assist clients in establishing communication portals, documentation repositories, and integration to other enterprise architecture assets.
Business Process Analysis & Design
SINTRX helps clients document, analyze, and improve their business processes. We leverage the business process modeling framework to improve the capture of business requirements and process metrics. We apply lean sigma techniques and process simulation to validate business cases for quality, efficiency, and cost reduction. These services enhance the requirements–capturing the process and providing process owners the ability to visualize the transformation prior to implementation.
Business Process Execution & Integration
SINTRX delivers solutions to automate and integrate business processes with an existing IT environment. We define functional and technical specifications and offer several cost–effective models to manage and deliver BPMS implementations.
Business Process Performance Management
Ongoing business process performance management is essential in realizing the value and benefits of a business process initiative. SINTRX offers services to establish frameworks for defining, capturing, and monitoring process metrics through Business Activity Monitoring.
Process Center of Excellence
SINTRX assists clients in establishing a BPM Center of Excellence to provide a structured framework that will enable the enterprise to be constantly engaged in the process of innovation, exploration, design, and implementation. The BPM COE provides a methodology, organization, operations, and governance framework

Our Methodology

SINTRX’s BPM practice leverages methodology and reusable assets to accelerate the delivery of end-to-end BPM solutions and services for our clients. We bring:

  • A Seasoned, Experienced Workforce: Our professionals are adept at business process modeling, simulation, requirement definition, project management, architecture, and project delivery.
  • Deep Industry Knowledge: We leverage prior experience in architecting designing, and delivering solutions for clients in the Telecom, Cable, Pharmaceuticals, and Financial Services industries.
  • A Proven Architecture Framework: We developed reference architecture framework that outlines functional and service-oriented views of the major components of a BPM solution. It also illustrates the vendor spectrum and areas of flexibility for vendors in the architecture framework.
  • Adaptable Implementation Methodologies: We define activities and deliverables per phase, deliverable templates, job aides, as well as strategy and approach documents.
  • Wide BPM/Integration Experience: We implement complex BPM and SOA-based integration solutions across multiple industries, technologies, and vendors.

Bottom-line benefits

We help companies use BPM to provide tangible and sustainable value. We:
• Deliver on business imperatives.
• Improve business efficiencies.
• Uncover bottom-line cost savings
• Automate processes to help operations reach their potential
• Identify and mitigate risk
• Facilitate compliance through governance
• Achieve better control of processes
• Increase speed to market through enhanced delivery